1. FOREIGN LEGAL RESTRICTIONS AND PLAYER RESPONSIBILITY
Online gambling, remote betting services, cryptocurrency gambling, and services involving virtual items or virtual currencies are subject to fragmented, jurisdiction-specific legal regimes.
Many countries regulate online gambling through national licensing systems, impose strict market-access rules, restrict cryptocurrency-related gambling, regulate virtual-item gambling, or prohibit participation in foreign-based gambling services entirely. In some jurisdictions, accessing online gambling services without a local license may constitute an administrative, civil, or criminal offence, regardless of the operator’s place of incorporation.
The Company does not represent, warrant, or guarantee that its Services are lawful, permitted, licensed, registered, approved, or accessible under the laws of your country of residence, nationality, habitual location, temporary presence, or any other jurisdiction to which you may be subject, unless such availability is expressly and unambiguously stated on the Website.
The Company does not monitor, interpret, or provide advice on foreign gambling laws, cryptocurrency laws, virtual-item laws, tax laws, or other local laws applicable to you. The Company does not assume responsibility for determining whether your participation complies with local legal requirements.
By creating an account, accessing the Website, participating in any betting or gaming activity, depositing, withdrawing, redeeming, or using any supported balance, you expressly acknowledge and confirm that:
a. You have independently verified that accessing and using the Company’s Services is lawful in your jurisdiction;
b. You are not located in, resident in, domiciled in, or otherwise subject to a jurisdiction where such participation is prohibited or restricted, including any jurisdiction listed as restricted in the Terms and Conditions published on the Website;
c. You are at least eighteen (18) years old and have reached the minimum legal age required to access online gambling, gaming, wagering, cryptocurrency gambling, or similar services in your jurisdiction, whichever is higher; and
d. You understand that changes in law, regulatory practice, enforcement policy, sanctions rules, game rules, provider restrictions, or platform restrictions may affect legality or availability at any time without prior notice.
You further acknowledge that you bear sole and exclusive responsibility for compliance with all applicable laws, regulations, tax obligations, reporting obligations, and licensing requirements in your jurisdiction.
You accept all legal, financial, tax, regulatory, and personal consequences arising from any breach of such laws.
The Company shall not be liable for any loss, penalty, tax liability, enforcement action, account restriction, confiscation, investigation, or other consequence resulting from your failure to comply with foreign legal restrictions.
2. NATURE OF RISKS INHERENT IN GAMBLING
Participation in casino games, original games, third-party games, sports betting, poker, wagering, or other games of chance or mixed skill involves a significant risk of loss, including the loss of all funds, cryptocurrency, virtual items, in-game currencies, or balances deposited, wagered, or otherwise used on the Website.
Gambling should not be regarded as a source of income, investment strategy, financial strategy, or method of recovering losses. Gambling is unsuitable for individuals experiencing financial difficulties, impaired decision-making, addiction, distress, or a history of problem gambling.
Game outcomes may depend on random number generators (RNGs), cryptographic fairness systems, statistical variance, game mathematics, third-party provider systems, blockchain processing, and other factors beyond your control.
Both short-term and long-term losses are possible regardless of prior results, perceived trends, previous wins, personal skill, or betting strategy.
No betting strategy, system, pattern, script, martingale method, statistical model, previous result, or past performance can guarantee winnings or limit losses.
You acknowledge that you may lose the full value of any balance used on the Website.
3. VIRTUAL ITEMS, IN-GAME CURRENCIES, AND GAME-ECONOMY RISKS
The Website may support gameplay involving Growtopia-related virtual items and currency, including World Locks, Diamond Locks, and Blue Gem Locks, counted on the Website as Diamond Locks (DLS).
DLS is a virtual in-game currency associated with the Growtopia game economy. It is not legal tender, e-money, a security, a financial instrument, an official payment instrument, or an official currency.
DLS has no cash value outside the Website and no official monetary value outside Growtopia. DLS deposits and withdrawals are settled in locks by an operator-controlled bot, and a DLS withdrawal may be held for review before it is paid out.
You acknowledge that virtual item and in-game currency values may be unstable, subjective, illiquid, unofficial, and influenced by factors outside the Company’s control, including:
- Game updates;
- Game shutdowns;
- Developer enforcement actions;
- Changes to game terms;
- In-game inflation or deflation;
- Item duplication or exploits;
- Market manipulation;
- Bot activity;
- Community demand;
- Account bans or restrictions;
- Trading restrictions;
- Third-party marketplace activity;
- Loss of access to your game account.
The Company does not control Growtopia, Ubisoft, or the Growtopia game economy.
The Company is not responsible for losses caused by changes to third-party games, game rules, account restrictions, item values, virtual currency values, developer enforcement, server outages, game shutdowns, or ecosystem disruptions.
You are solely responsible for ensuring that any interaction with supported game accounts, virtual items, or in-game currencies complies with the applicable rules of the relevant game and any laws applicable to you.
4. ANTI-MONEY LAUNDERING, KYC, AND REPORTING
Under Costa Rica’s AML/CFT framework, including Law No. 7786, casinos and certain gambling-related entities may be classified as obligated entities and may be required to implement customer due diligence, transaction monitoring, suspicious activity reporting, and record-retention procedures.
The Instituto Costarricense sobre Drogas (ICD), through its Unidad de Inteligencia Financiera (UIF), acts as the competent financial intelligence authority for AML/CFT matters in Costa Rica.
To comply with Costa Rican legal requirements, applicable international standards, provider requirements, and the Company’s internal risk-based procedures, the Company may request and verify identification data, proof of age, proof of residence, proof of ownership or control of game accounts, proof of ownership or control of cryptocurrency wallets, and, where appropriate, source-of-funds or source-of-wealth documentation.
Player activity is monitored for AML/CFT, fraud, sanctions, responsible-gaming, and platform-integrity risk indicators. This may include monitoring of account activity, deposits, withdrawals, redemptions, in-game trade flows, gameplay, wagering patterns, tips, transfers, cryptocurrency transactions, wallet activity, bonuses, promotions, device activity, IP activity, and related behaviour.
Relevant records are retained for at least five (5) years following the end of the business relationship, account closure, the last transaction, or the relevant transaction, or longer where required or permitted by Costa Rican law or other applicable law.
You acknowledge that deposits, withdrawals, redemptions, gameplay activity, account access, balances, cryptocurrency transfers, or in-game trades may be delayed, restricted, blocked, frozen, refused, reversed, or reported to the UIF-Costa Rica, the ICD, law-enforcement bodies, regulatory authorities, or other competent authorities where AML/CFT, sanctions, fraud, security, or legal concerns arise.
The Company may be legally prohibited from informing you of such actions due to confidentiality, anti-tipping-off, law-enforcement, or investigative requirements.
Failure to complete verification when requested may result in account restriction, withdrawal delay, redemption refusal, balance review, account closure, or other action permitted under the Terms and Conditions.
5. PAYMENTS, CRYPTOCURRENCY, AND DIGITAL-ASSET RISKS
Where cryptocurrency functionality is available, you acknowledge the additional risks inherent in crypto-assets and blockchain transactions.
These risks include, without limitation:
- Price volatility;
- Network congestion;
- Delayed confirmations;
- Incorrect wallet addresses;
- Unsupported networks;
- Protocol changes;
- Blockchain forks;
- Smart-contract vulnerabilities;
- Cybersecurity incidents;
- Wallet compromise;
- Exchange failures;
- Custodian failures;
- Stablecoin depegging;
- Sanctions exposure;
- Transaction monitoring delays;
- Irreversible transfers;
- Regulatory restrictions;
- Loss of private keys;
- Insolvency, suspension, or restriction of third-party wallets, exchanges, bridges, or custodians.
Cryptocurrency transactions may be irreversible. If you send cryptocurrency to an incorrect address, unsupported network, wrong chain, expired address, or incompatible wallet, the funds may be permanently lost.
These risks may affect your ability to deposit, wager, withdraw, redeem, or otherwise use balances on the Website and may result in partial or total loss of value.
The Company does not provide investment, legal, financial, accounting, or tax advice in relation to fiat-denominated, cryptocurrency-denominated, virtual-item-denominated, or in-game-currency-denominated gambling activity.
You are solely responsible for understanding the risks of cryptocurrency and for complying with all tax, reporting, and legal obligations applicable to your activity.
6. RESPONSIBLE GAMING AND PLAYER TOOLS
You acknowledge that you are primarily responsible for managing your gambling behavior and for using available responsible-gaming tools appropriately.
The Company may provide tools such as cooling-off periods, self-exclusion, account restrictions, or other responsible-gaming controls. Availability and functionality may vary depending on the Website, account status, technical implementation, internal policy, and applicable law.
The Company’s monitoring capabilities are limited and cannot guarantee that all risky, harmful, compulsive, or problematic gambling behavior will be identified or prevented.
Activation of limits, cooling-off periods, self-exclusion, or other restrictions may result in immediate and, in some cases, irreversible restrictions on account access, gameplay, deposits, withdrawals, redemptions, bonuses, promotions, rewards, races, or promotional eligibility.
If gambling is no longer enjoyable, feels difficult to control, causes stress, affects your finances, work, studies, relationships, or well-being, or causes you to chase losses, you should stop playing and seek professional help.
7. DATA PROTECTION AND INFORMATION SECURITY
The Company processes personal data for purposes including account administration, gameplay, wallet and ledger management, AML/KYC compliance, transaction monitoring, risk management, responsible-gaming controls, fraud prevention, dispute handling, customer support, security, analytics, and legal compliance.
Personal data may be stored or processed in multiple jurisdictions, subject to contractual, technical, and organizational safeguards as described in the applicable Privacy Policy.
Despite reasonable security measures, online systems may be vulnerable to cyber-attacks, phishing, credential theft, malware, technical failures, service-provider failures, unauthorized access, or human error.
Such events may result in temporary service unavailability, delays in processing bets, deposits, withdrawals, redemptions, data loss, data breaches, account compromise, or loss of information.
By using the Services, you acknowledge these risks and agree that your personal data may be processed in accordance with the Privacy Policy.
You are responsible for securing your account credentials, using strong passwords, enabling two-factor authentication where available, protecting your email account, protecting your cryptocurrency wallets, protecting your game accounts, and avoiding phishing websites or fake support accounts.
8. TECHNICAL FAILURES, FORCE MAJEURE, AND GAME SETTLEMENT
Online services rely on electronic communications, internet connectivity, hosting providers, game providers, blockchain networks, third-party APIs, security providers, payment or transaction providers, and other technical infrastructure.
These systems may be affected by:
- Outages;
- Latency;
- Maintenance;
- Software bugs;
- Hardware failures;
- Cyber-attacks;
- DDoS attacks;
- Blockchain congestion;
- Provider errors;
- Game-provider outages;
- Data corruption;
- Incorrect display of balances, odds, values, or payouts;
- Force majeure events;
- Events beyond the Company’s reasonable control.
In such circumstances, the Company may void, suspend, cancel, reverse, correct, re-settle, roll back, or otherwise adjust bets, transactions, withdrawals, redemptions, bonuses, rewards, promotions, or account balances in accordance with the Terms and Conditions and applicable policies.
Temporary suspension, freezing, or restriction of account functionality may also occur where necessary to protect platform integrity, users, supported game economies, account ledgers, cryptocurrency flows, security, or compliance obligations.
To the maximum extent permitted by law, the Company is not liable for indirect, incidental, special, punitive, exemplary, or consequential losses arising from technical failures, provider failures, force majeure events, cyber incidents, blockchain issues, or service interruptions.
9. THIRD-PARTY GAMES, PROVIDERS, AND SERVICES
The Website may include games, tools, software, payment functionality, cryptocurrency functionality, analytics, identity-verification services, blockchain analytics, customer-support tools, infrastructure, or other functionality supplied by third-party providers.
Third-party casino games operate according to their own mathematical models, RNG systems, rules, limits, and provider configurations.
The Company does not manually influence, predict, or alter third-party game outcomes.
Third-party providers may experience outages, errors, delayed settlement, incorrect result transmission, maintenance windows, regional restrictions, or other technical issues.
The Company is not responsible for third-party provider failures except to the extent required by mandatory law or expressly stated in the Terms and Conditions.
10. TAX AND REPORTING RISKS
Your gambling activity, cryptocurrency activity, virtual-item activity, winnings, losses, redemptions, withdrawals, deposits, or account balances may have tax consequences in your jurisdiction.
The Company does not provide tax advice and does not guarantee that any information displayed on the Website is sufficient for your tax reporting obligations.
You are solely responsible for determining, reporting, and paying any taxes, duties, levies, or similar obligations that may apply to your use of the Services.
11. MIRROR DOMAINS AND PHISHING RISKS
growbit.net is the primary domain of the Website.
Any other domains designated by the Company may operate as official mirror domains for redundancy, accessibility, continuity of service, or regional availability.
The same Terms and Conditions, policies, account rules, AML/KYC controls, responsible-gaming controls, restrictions, and enforcement rights apply regardless of which official domain is used.
You are responsible for ensuring that you access only official GrowBit domains.
The Company is not responsible for losses caused by phishing websites, fake mirror domains, impersonation domains, fake support accounts, malicious links, wallet-draining websites, or third parties falsely claiming to be associated with GrowBit.
12. COMPLAINTS, DISPUTES, GOVERNING LAW, AND JURISDICTION
Any complaints or disputes relating to the use of the Services are handled in accordance with the Terms and Conditions available on the Website.
Customers must first submit complaints to the Company’s customer support using the contact details published on the Website. The Company will review and respond to complaints in good faith and in accordance with its internal procedures.
Unless expressly stated otherwise, this Risk Disclosure Statement is governed by the laws of the Republic of Costa Rica.
Any disputes arising in connection with the Services shall be subject to the jurisdiction determined in accordance with the Company’s applicable policies and contractual arrangements, without prejudice to any mandatory consumer-protection rights that may apply under the laws of your country of habitual residence.
13. CONTACT
For questions about this Risk Disclosure Statement, legal notices, compliance matters, or complaints, contact:
For general account or support inquiries, contact:
You should contact the Company from the email address associated with your GrowBit account whenever possible.
GrowBit is an independent platform and is not affiliated with, endorsed by, or sponsored by Ubisoft or Growtopia, or by any of their respective owners, publishers, developers, affiliates, officers, employees, licensors, or representatives. References to Growtopia, World Locks, Diamond Locks, Blue Gem Locks, DLS, or related names are used solely to identify supported virtual items, virtual currencies, or user-facing gameplay integrations.
Questions? Email legal@growbit.net